We Handle The Chaos
You Build The Community
Let us manage the chat, so you can focus on growth.
Getting Started Is Easy
Just three simple steps:
01
Book A Call
15min Video Call
Together we will “troubleshoot”, figure out who or what is the problem and organize a strategy for a solution.
Tailored Service
You will have a specialized moderation service offer specific to your community needs. It'll cover everything from moderators, rules, etc.
02
Custom Offer
03
Onboard
We Start Moderating
This is when you sit back and relax. We're officially taking over and beginning our work in your server.
Benefits Of Pilence
Grow user base monthly and boost user retention by maintaining a fair and easy chat experience.
Dedicated moderators that only work in your server and trained only in your community needs.
Multilingual moderators who can fluently manage your community regardless of geography.
24/7 moderation if needed or only moderate during "peak hours", completely based on your requirements.
Safety & Privacy
Analyze user interations & handle complaints.
Rule Violators
Disruptive users who solicit and scam will be banned.
Bad Messages
Remove vulgar language, hate speech, and spam.
What's Included?
- Content Moderation
- Policy Reinforcment
- Fraud & Scam Detection
- Trust & Safety Services
- Sentiment Analysis
- Appeals & Resolution
Everything your community needs to thrive, you relax and focus on building your business.
Schedule Consultation
Individual
$8,500/m
+$2,000 Setup Fee
- Up to 30K Members
- 2 Moderators
- Content Moderation
- Policy Reinforcement
- Fraud & Scam Detection
- Trust & Safety Services
- Sentiment Analysis
- Appeals & Resolution
Business
$17,000/m
+$3,000 Setup Fee
- Up to 250K Members
- 3 Moderators
- Content Moderation
- Policy Reinforcement
- Fraud & Scam Detection
- Trust & Safety Services
- Sentiment Analysis
- Appeals & Resolution
Custom
Monthly
+ Setup Fee
- Over 250K Members
Get a tailored solution with an optimized moderation plan for your community.
Including the services offered in the Individual & Business plan.
Ask A Question
Send us a message for questions you may have about our service. This is best if you're not ready to book a call but want additional details.
Our Belief
We believe in providing value and creating an experience to keep, statisfy & grow your members.
©2025 Pilence. All Rights Reserved
Privacy Policy
Last Updated: January 1, 2025
Information We Collect
Personal Data: Names, emails, business details, and payment information.
Usage Data: Interactions with our website and services.
Moderation Data: Content processed through our moderation tools.
How We Use Your Data
To provide and improve our moderation services.
For communication, billing, and customer support.
To comply with legal obligations.
Data Protection
We implement security measures to protect your data but cannot guarantee absolute security.
Third-Party Sharing
We may share data with trusted service providers (e.g., payment processors) only as necessary.
Your Rights
You may request access, correction, or deletion of your personal data by contacting legal@pilence.com
Cookies & Tracking
Our website may use cookies for analytics and functionality. You can disable them in your browser settings.
Policy Updates
We may update this policy; changes will be posted on our website.
Terms & Conditions
Last Updated: January 1, 2025
Acceptance of Terms
By using Pilence’s services, you agree to these Terms & Conditions.
Services Provided
Content moderation (text, images, videos, etc.).
Custom moderation solutions as per client needs.
Client Responsibilities
Provide accurate information.
Ensure compliance with platform rules and laws.
Not use our services for illegal or harmful activities.
Payment & Refunds
Fees are as per agreed pricing.
No refunds for services already rendered unless otherwise stated.
Confidentiality
Pilence will keep client data confidential but may disclose if legally required.
Termination
We reserve the right to terminate services for violations of these terms.
Limitation of Liability
Pilence is not liable for indirect, incidental, or consequential damages.
Governing Law
These terms shall be governed by the laws of USA.
For inquiries, contact legal@pilence.com.
Disclaimer
Last Updated: January 1, 2025
General Information
The content and services provided by Pilence ("we," "us," or "our") are for general informational and moderation purposes only. We do not guarantee the accuracy, completeness, or suitability of the information provided.
No Liability
Pilence shall not be held liable for any damages, losses, or legal consequences arising from the use of our moderation services. Clients are responsible for ensuring their compliance with platform guidelines and applicable laws.
Third-Party Services
We may rely on third-party tools or platforms for moderation. Pilence is not responsible for the policies, actions, or failures of these third-party services.
Changes to Services
Pilence reserves the right to modify, suspend, or discontinue any part of our services without prior notice.
For any questions, contact us at legal@pilence.com